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With GP online services you can use a website or app to:

  • book or cancel appointments online with a GP or nurse
  • order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

The service is free and available to everyone who is registered with a GP.

There are a number of different apps or websites that offer these functions.  Our patients tend to use either the NHS App or Patient Access, and we have give a brief overview of each of these below, along with links to the service of your choice.




  • Order prescriptions 
  • Book appointments 
  • View your records 


  • No need to get a PIN number from reception
  • Likely to incorporate eConsultations within the App in the relatively near future
  • Currently no desktop option.  Only an app.  NHS England have promised a desktop version “soon”
  • Some people have found the sign up process a bit fiddly.  Can take around 30 minutes to set up.  After that though it should be straightforward with subsequent use.


CLICK HERE for more information, or search for the NHS app from your smart phone.


Patient Access


  • Order prescriptions 
  • Book appointments 
  • View your records 


  • Many of our patients are already familiar with Patient Access
  • Desktop/website version available. Not essential to use an app
  • Need to get a PIN number in person from reception for setup


CLICK HEREto access Patient Access, or search for the Patient Access app from your smart phone.

Please note that eConsults are switched off when capacity is reached, and a banner will appear above when this happens.
This is generally around 1-2pm each day but can be sooner if demand is very high.

Urgent problems will always still be attended to, and phone lines remain open for urgent problems even when routine capacity is reached.


Administrative queries such as reports and sick notes.


Appointment requests and medical advice.


Find out how to order repeat prescriptions online.


Register as a patient with the practice.