Friends and Family Test

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For general information about the Friends and Family Test, click here for an NHS choices guide.

You can complete our Friends and Family test here, and results are also collated from paper versions of the test in our waiting rooms.

Patients are asked “How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”.  Results are collated according to whether they answered positively (extremely likely or likely), passively (neither likely nor unlikely) or negatively (unlikely or extremely unlikely).

2016 Jan Feb Mar Apr May Jun
Number
Positive
Passive
Negative
2016 Jul Aug Sept Oct Nov Dec
Number  15  14  18  24  26  24
Positive 47%  79%  67%  83%  62%  92%
Passive 20%  7%  11%  4%  12%  0%
Negative  33%  14%  22%  13%  27%  8%
2017 Jan Feb Mar Apr May Jun
Number 30  18  23
Positive 83%  94%  93%
Passive  0% 0%  4%
Negative 18%  6%  4%
2017 Jul Aug Sept Oct Nov Dec
Number
Positive
Passive
Negative

 

There is a local phone line problem, so patients are currently unable to call us. If you have an urgent problem, that needs to be dealt with today, please present to reception. We will keep you updated. Apologies for any inconvenience.