Test and Trace service launched

Test and Trace is a new service developed by the NHS to help people who develop symptoms of coronavirus to be tested quickly. Watch this video from Matt Ashton, Director of Public Health in Liverpool for more information on how it works.

If you have Coronavirus symptoms you should:

  1. Isolate: as soon as you experience Coronavirus symptoms you must self-isolate for at least 7 days. Anyone else in your household must self-isolate for 14 days from when you started having symptoms.
  2. Test: order a test immediately at or call 119 if you have no internet access.
  3. Results: If your test is positive, you must complete the remainder of your 7-day self-isolation. Anyone in your household must also complete self-isolation for 14 days from when you started having symptoms. If your test is negative, you and other household members no longer need to self-isolate.
  4. Share contacts: If you test positive for Coronavirus, the NHS test and trace service will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. It is important that you respond as soon as possible so that appropriate advice can be given to those who need it. You will be told to do this online via a secure website or you will be called by a contract tracer.

For further details on how to book a test, see